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My annoying HP C6180 All-In-One printer

 
 
W. eWatson
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      10-20-2010, 04:34 PM
In Dec. 2009 I moved from XP to Win7. Around April I decided to attach
my HP C6180 printer. As I recall if worked fine. About 2-3 months ago,
it could not be found. I re-installed the drivers. It worked for about
two weeks. I finally tried again, and installing the drivers didn't
help. After a very long exchange with HP of about 10-12 messages, I got
a clue in one of them that I had to shutdown a couple of programs, which
I had never heard of, before the install. It worked. Two weeks later it
didn't work.

The complaint I get from the program is that my device installation is
incomplete. I'm asked to plug in the USB cable (I'm using an ethernet
cable), and re-run the setup program from the CD. In my case, the CD is
for XP, so probably the Win7 download I have.

In any case, I'm very hesitant in going through this 45 min+ install
procedure to get it right. Anyone else dealt with this and found a
permanent solution?
 
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Sparky
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      10-21-2010, 12:23 AM
Have you downloaded the appropriate Windows 7 Drivers from the HP Site ?

I'm confused by your statement..

In my case, the CD is for XP, so probably the Win7 download I have.






"W. eWatson" <> wrote in message
news:i9n5nm$ij6$...
> In Dec. 2009 I moved from XP to Win7. Around April I decided to attach my
> HP C6180 printer. As I recall if worked fine. About 2-3 months ago, it
> could not be found. I re-installed the drivers. It worked for about two
> weeks. I finally tried again, and installing the drivers didn't help.
> After a very long exchange with HP of about 10-12 messages, I got a clue
> in one of them that I had to shutdown a couple of programs, which I had
> never heard of, before the install. It worked. Two weeks later it didn't
> work.
>
> The complaint I get from the program is that my device installation is
> incomplete. I'm asked to plug in the USB cable (I'm using an ethernet
> cable), and re-run the setup program from the CD. In my case, the CD is
> for XP, so probably the Win7 download I have.
>
> In any case, I'm very hesitant in going through this 45 min+ install
> procedure to get it right. Anyone else dealt with this and found a
> permanent solution?


 
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W. eWatson
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      10-22-2010, 11:22 AM
On 10/20/2010 5:23 PM, Sparky wrote:
> Have you downloaded the appropriate Windows 7 Drivers from the HP Site ?
>
> I'm confused by your statement..
>
> In my case, the CD is for XP, so probably the Win7 download I have.
>
>
>
>
>
>
> "W. eWatson" <> wrote in message
> news:i9n5nm$ij6$...
>> In Dec. 2009 I moved from XP to Win7. Around April I decided to attach
>> my HP C6180 printer. As I recall if worked fine. About 2-3 months ago,
>> it could not be found. I re-installed the drivers. It worked for about
>> two weeks. I finally tried again, and installing the drivers didn't
>> help. After a very long exchange with HP of about 10-12 messages, I
>> got a clue in one of them that I had to shutdown a couple of programs,
>> which I had never heard of, before the install. It worked. Two weeks
>> later it didn't work.
>>
>> The complaint I get from the program is that my device installation is
>> incomplete. I'm asked to plug in the USB cable (I'm using an ethernet
>> cable), and re-run the setup program from the CD. In my case, the CD
>> is for XP, so probably the Win7 download I have.
>>
>> In any case, I'm very hesitant in going through this 45 min+ install
>> procedure to get it right. Anyone else dealt with this and found a
>> permanent solution?

>

Directly from their site. I have only an XP CD.
 
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MD34
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      10-23-2010, 08:35 PM
On Fri, 22 Oct 2010 04:22:31 -0700, "W. eWatson" <> wrote:

>After a very long exchange with HP of about 10-12 messages, I
>>> got a clue in one of them that I had to shutdown a couple of programs,
>>> which I had never heard of, before the install.

Always a good idea.

When I install an especially large or complex program, I go to Taskman and close
everything I can identify and still run.
 
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Priam
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      10-29-2010, 07:22 PM
On 10/23/2010 04:35 PM, MD34 wrote:
> On Fri, 22 Oct 2010 04:22:31 -0700, "W. eWatson"<> wrote:
>
>> After a very long exchange with HP of about 10-12 messages, I
>>>> got a clue in one of them that I had to shutdown a couple of programs,
>>>> which I had never heard of, before the install.

> Always a good idea.
>
> When I install an especially large or complex program, I go to Taskman and close
> everything I can identify and still run.


Windows is a pain. When I want to print:

1) Connect printer to a wall outlet

2) Conenct printer to computer

3) CTRL + P
 
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Andrew Rossmann
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      04-17-2011, 01:10 PM
In article <i9n5nm$ij6$>,
says...
>
> The complaint I get from the program is that my device installation is
> incomplete. I'm asked to plug in the USB cable (I'm using an ethernet
> cable), and re-run the setup program from the CD. In my case, the CD is
> for XP, so probably the Win7 download I have.


Since you are using the Ethernet connection, it could be a firewall-
related issue. You may need to allow some driver-related programs full
access, or allow the IP address range of your home network full access.

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