We have this problem often. You need to change the message
formats to RTF. if already on RTF changing them to HTML
will usually do it.
Open Outlook - Tools - Options - Mail Format -
>-----Original Message-----
>I have no doubt that this issue has already been
addressed by someone in
>this newsgroup, but with a cursory examination I don't
see it immediately
>and I need to get this person "off my back" before I go
crazy....
>She wants to print incoming email simply as a "record" of
its receipt,
>ESPECIALLY if there is an attachment to the email.
Ordinarily (it would
>seem) when an email is printed, there is an "icon" of an
envelope at or near
>the bottom of this printed email that would reflect the
attachment.
>However, something now has changed( possibly something
that she altered
>without knowing) that no longer allows this "icon" that
represents the
>attachment to be printed.
>How can I restore the "icon" so that her printed email
WILL reflect this
>attachment?
>Anyone's assistance with this is greatly appreciated .....
>
>
>.
>
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