Printing email with attachment icon

We have this problem often. You need to change the message
formats to RTF. if already on RTF changing them to HTML
will usually do it.

Open Outlook - Tools - Options - Mail Format -

>-----Original Message-----
>I have no doubt that this issue has already been
addressed by someone in
>this newsgroup, but with a cursory examination I don't
see it immediately
>and I need to get this person "off my back" before I go
crazy....
>She wants to print incoming email simply as a "record" of
its receipt,
>ESPECIALLY if there is an attachment to the email.
Ordinarily (it would
>seem) when an email is printed, there is an "icon" of an
envelope at or near
>the bottom of this printed email that would reflect the
attachment.
>However, something now has changed( possibly something
that she altered
>without knowing) that no longer allows this "icon" that
represents the
>attachment to be printed.
>How can I restore the "icon" so that her printed email
WILL reflect this
>attachment?
>Anyone's assistance with this is greatly appreciated .....
>
>
>.
>