If you have not rebooted the server machine, then it may be a good idea to
do so. The operating system will postpone deleting driver-files until they
are no longer in use. Patching the operating system without rebooting is
great, if it works. If things don't work right, then rebooting may be the
solution.
The event-message looks like the printer driver on the client machine is
being updated automatically. Sometimes, this does not work properly
(version numbers, cached-copies of drivers, system restore).
If you suspect a printer-driver problem on the client machine, open up
Printers, delete the printer, then use File / Server Properties / Drivers,
then remove the drivers for that printer. Then, add the printer again.
If this does not correct the problem, then maybe the client machine is not
getting the latest printer-driver from the server machine, so you may need
to remove the "cached" drivers, after using File / Server Properties /
Drivers, and removing the drivers for that printer. Open up a command
window and go to \WINNT \ INF . Use "DIR OEM*.INF". Each of those .INF
files is some kind of hardware that was added to the system. Find which one
of those is for the problem printer. It will be OEM0.INF or OEM1.INF or
OEM2.INF, etc. Delete the OEM#.INF and the OEM#.PNF (the .INF is, as we all
know, the install script, and the .PNF is a compiled-version for use by the
system). Also, if a client machine is XP, delete the INFCACHE.1 file.
Then, add the printer again. Now, the system will not use any
cached-and-out-of-date drivers.
"Serge" <> wrote in message
news:3BE2313A-6587-4F9C-BDF3-...
> I thought I fixed it by reinstalling the drivers . they seemed happy for
> about 2 hours, and then they are reporting slowness again . think I need
to
> reboot my domain Controller ?
>
> VSACIT
>
> "Serge" wrote:
>
> > Also, the user's who are complaining of slowness get this warning :
> >
> >
> > Event Type: Warning
> > Event Source: Print
> > Event Category: None
> > Event ID: 20
> > Date: 8/1/2005
> > Time: 7:27:49 AM
> > User: NT AUTHORITY\SYSTEM
> > Computer: MARVIN-XP
> > Description:
> > Printer Driver HP LaserJet 5Si Mopier for Windows NT x86 Version-3 was
added
> > or updated. Files:- UNIDRV.DLL, UNIDRVUI.DLL, HPMOPY.GPD, UNIDRV.HLP,
> > UNIRES.DLL, STDNAMES.GPD, hpcui02.dll, hpcrd02.dll, hpoemui.dll,
hpcmbox.ini,
> > pcl5eres.dll, hpcstr02.dll, hpcljx02.hlp, UNIRES.DLL, STDNAMES.GPD,
> > TTFSUB.GPD.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > Almost looks like a driver got updated and it is bad ????
> >
> > Serge
> >
> > "Serge" wrote:
> >
> > > Hi,
> > >
> > > I patched my domain controller (Windows 2000 SP4) on Tuesday, July
26th.
> > > Since I patched it, I am getting weird complaints about slowness with
HP
> > > printers. I have no errors in event viewer that would give me any
clues as
> > > to the issue. The printers are not down, just really slow compared to
normal
> > > operation. Here are the patches I applied...
> > >
> > > Windows 2000 family Update Rollup 1 for Windows 2000 Service Pack 4
> > > (KB891861) Tuesday, July 26, 2005 Windows Update website
> > > Windows 2000 family Security Update for JView Profiler (KB903235)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Windows Malicious Software Removal Tool - July
2005
> > > (KB890830) Tuesday, July 26, 2005 Windows Update website
> > > Windows 2000 family Security Update for Windows 2000 (KB901214)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Cumulative Security Update for Outlook Express 6
Service
> > > Pack 1 (KB897715) Tuesday, July 26, 2005 Windows Update website
> > > Windows 2000 family Security Update for Windows 2000 (KB896358)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Security Update for Windows 2000 (KB890046)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Security Update for Windows 2000 (KB896422)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Cumulative Security Update for Internet Explorer 6
> > > Service Pack 1 (KB883939) Tuesday, July 26, 2005 Windows Update
website
> > > Windows 2000 family Security Update for Windows 2000 (KB894320)
Tuesday,
> > > July 26, 2005 Windows Update website
> > > Windows 2000 family Microsoft Windows Installer 3.1 Tuesday, July 26,
2005
> > > Windows Update website
> > > Windows 2000 family Update for Background Intelligent Transfer Service
> > > (BITS) 2.0 and WinHTTP 5.1 (KB842773) Tuesday, July 26, 2005 Windows
Update
> > > website
> > >
> > > None of these patches seem to have anything to do with printers. Can
> > > someone give me an idea to try out and fix this issue >???
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