Re: Brother MFC-215C: "Near Empty" cartridge problem.

On Thu, 30 Jul 2009 16:13:50 +0100, Ian <> had a
flock of green cheek conures squawk out:

>I have a Brother MFC-215C that I mostly use for mono printing and
>photocopying. I rarely use color.
>
>Recently, the black ran out, so I bought and fitted a complete set of
>new cartridges. The printer recognizes the new black cartridge as being
>full, but says that the new color cartridges are "Near Empty".
>
>The manual says:
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>If you replaced an ink cartridge while "Near Empty" was displayed on the
>LCD, the LCD may ask you to verify that it was a brand new one. Example:
>"Did you Change Blck? 1. Yes 2. No." For each new cartridge you
>installed, press "1" on the dial pad to automatically reset the ink dot
>counter for that color.
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>Problem is, the printer never asks me to verify that the replacement
>cartridge is a new one.
>
>So the question is: how do I reset the ink dot counter?

Remove and reinstall the problem cartridges. On my MFC240, it always
asks if I changed the cartridge if I removed it for any reason.

--

Stephen

Health is merely the slowest possible rate at which one can die.

Sounds like some poor engineering on the part of Brother. I would
contact them for comment.

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

Ian wrote:
> From: Stephen <>
> Date: Thu, 30 Jul 2009 Time: 14:02:07
>
>>
>> Remove and reinstall the problem cartridges. On my MFC240, it always
>> asks if I changed the cartridge if I removed it for any reason.
>>
>
> At first I did what you suggested, removing all the cartridges and then
> replacing them all, but that didn't solve the problem. Then I replaced
> them one at a time (yellow then cyan then magenta), letting the printer
> go through a cleaning cycle for each one before inserting the next one,
> and that cured it.
>
> But it still didn't ask me at any point if I was changing a cartridge.
>

On Thu, 30 Jul 2009 17:41:17 -0700, Arthur Entlich
<e-> wrote:

>Sounds like some poor engineering on the part of Brother. I would
>contact them for comment.
>
>Art
>
>
>If you are interested in issues surrounding e-waste,
> I invite you to enter the discussion at my blog:
>
> http://e-trashtalk.spaces.live.com/
>
>Ian wrote:
>> From: Stephen <>
>> Date: Thu, 30 Jul 2009 Time: 14:02:07
>>
>>>
>>> Remove and reinstall the problem cartridges. On my MFC240, it always
>>> asks if I changed the cartridge if I removed it for any reason.
>>>
>>
>> At first I did what you suggested, removing all the cartridges and then
>> replacing them all, but that didn't solve the problem. Then I replaced
>> them one at a time (yellow then cyan then magenta), letting the printer
>> go through a cleaning cycle for each one before inserting the next one,
>> and that cured it.
>>
>> But it still didn't ask me at any point if I was changing a cartridge.
>>
I had same problem with the black cartridge, I had to download &
update the firmware.

Ian