If it's under warranty, contact Dell. If it's not, get a flashlight and a
magnifying glass and check very carefully that absolutely no paper remains
inside. If you did not remove the jammed paper carefully, it's also
possible you caused damage to the internal mechanisms.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
<> wrote in message
news:adda62c1-d8c0-4857-960c-...
>I recently had a paper jam and removed it - then when i tried to
> connect it to my computer - it would not recognize the printer.
>
> I have tried this on several other computers and same problem.
>
> Tried reinstalling software and changing USB cables all which it still
> does not get recognized.
>
> Everything else works fine - faxes, copying, scanning to copy, etc. -
> but cannot get any computer to recognize this printer.
>
> Should I junk it or is there any simple fix I am missing?
>
> I have tried researching the web and cannot find an answer.
>
> Any help would be so greatly appreciated.
>
> Thank you,
>
> John
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