Re: print files self delete.

check the system event log of errors.

--
Alan Morris
Windows Printing Team
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"davejohn1066" <> wrote in message
news:...
>
> Hi,
> I purchased a new laptop with windows vista premium.Installed my new hp
> deskjet f4280.Coputer shows instaled printer nad no driver problems.When
> I try to print the file goes to print que and then self delets.HHHHelp!!
> befor I smash this vista machine over bills box.The printer worked great
> on old machine with xp.I updated drivers and checked addmin rights and
> ports,did hp diognostics and everything fine.checked firwall and
> disable.niothing.Help appreciated.
>
>
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enable the Informational events on the Print Folder, File, Server
Properties, Advanced page

at a command prompt or on at Start Run
printui /s /t4

Now print something and check for event 10 in the system event log. Paste
the event contents or if there is any error events paste those contents to a
reply.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <> wrote in message
news:...
>
> Hey,
> Thanks for your reply.
> I downloaded all up dates for deskjet and any fixes.Ran ascan chack and
> all drivers up to date.I scaned files to my computer no problems,I
> printed test print,no problems.
> When I try to print a document or anything it sends to printer but
> nothing happens.Printer is default and ddministrator rights are
> mine.Please help.
>
>
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I would expect this if this is a newer laptop without a parallel port. But
that brings up the question; How is the device attached to the laptop?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <> wrote in message
news:...
>
> Hey I also found this.
>
> Log Name: System
> Source: Service Control Manager
> Date: 01/10/2009 19:58:37
> Event ID: 7000
> Task Category: None
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: david-PC
> Description:
> The Parallel port driver service failed to start due to the following
> error:
> The service cannot be started, either because it is disabled or because
> it has no enabled devices associated with it.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Service Control Manager"
> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
> Control Manager" />
> <EventID Qualifiers="49152">7000</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-10-01T16:58:37.000Z" />
> <EventRecordID>51553</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>david-PC</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="param1">Parallel port driver</Data>
> <Data Name="param2">%%1058</Data>
> </EventData>
> </Event>
>
>
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