Did you try stopping the Print Spooler? From the Command Prompt, type:
net stop spooler
To restart:
net start spooler
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"Steve Lee" <> wrote in message
news:...
>I have an HP PSC 1315 (scanner/printer/copier), running XP Pro SP1 and
> sometimes, a printing job will fail for whatever reason, meaning that
> the printer just sits there, not printing what it's supposed to.
>
> So when I try to cancel the print job in the queue, by right clicking
> and choosing cancel, it will continue to show as being cancelled, but
> it just hangs in the print job queue, preventing other print jobs from
> being printed. The subsequent print jobs in the queue list will
> cancel without any problems when I cancel those.
>
> So, what I'm wondering is, short of having to reboot my computer when
> a print job hangs and cannot cancel or delete it from the print queue,
> is there another way I can effectively terminate the process?
>
> I've used the Task Manager to end the spool process, but that does not
> help either. Thanks for your time and courtesy.
>