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Printer Repair
Brother DCP 8040 prints & scans OK, but copies are black
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[QUOTE="johnmeyer, post: 217711, member: 14395"] This printer prints and scans perfectly. I can scan a file to my computer, save that file, and then print the file, and I get a near-perfect copy. However, if I simply press the copy button, which obviously scans and then prints the file without sending it to the computer, I get a mess, like the picture below (that is a person's head shot in the upper right corner). This appears to me to be some sort of software error. Is there a way to fix this? Can this printer be reset? Does it need new firmware? Thanks for any help. [IMG]https://i.imgur.com/EcX2Kmm.jpg[/IMG] [/QUOTE]
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Brother DCP 8040 prints & scans OK, but copies are black
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