hp deskjet 520

Discussion in 'Hewlett Packard' started by steve, Nov 30, 2003.

  1. steve

    steve Guest

    Hello.
    Can anyone get this printer to work on windows xp or win 98.
    Hewlett Packard don't seem to publish a driver for these os they tell you to
    use the driver that comes with windows. I've tried this on 2 separate
    systems with the same results. It just prints out pages of garbled text.
    This suggests a driver problem. The cable is okay and plugged in correctly.
    The printer is probably okay as it prints out a stand alone self test page.
    The problem is probably with the Microsoft driver in windows.

    Hewlett Packard's ftp site ftp.hp.com is very confusing. It has all the
    software under pub-printers-software BUT each file is incorrect, it applies
    to a DIFFERENT printer to the one mentioned in the file name!!!!!! What the
    **** is that about. Very frustrating!!!
     
    steve, Nov 30, 2003
    #1
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  2. [This followup was posted to comp.periphs.printers and a copy was sent to
    the cited author.]

    In article <3fc9eec9$0$12713$>, bingo9
    @hotmail.com says...
    > Hello.
    > Can anyone get this printer to work on windows xp or win 98.
    > Hewlett Packard don't seem to publish a driver for these os they tell you to
    > use the driver that comes with windows. I've tried this on 2 separate
    > systems with the same results. It just prints out pages of garbled text.
    > This suggests a driver problem. The cable is okay and plugged in correctly.
    > The printer is probably okay as it prints out a stand alone self test page.
    > The problem is probably with the Microsoft driver in windows.


    Open up a command prompt and try this:
    DIR > PRN

    If that works fine, then the problem really is the driver.

    The 520 should support basic PCL. Try going to Start/Settings/Printers.
    Under the File menu, go to Server Properties. Go to the Drivers tab.
    DELETE all drivers you tried to use with the 520. (The above may only
    apply to NT/2K/XP.)

    Then use the standard Add Printer wizard to add the stock MS driver
    again. If it still doesn't work, use the above to delete it entirely
    again. Then try the DeskJet 500 driver, although I doubt it would make a
    difference. Go through any properties (Printing Preferences under 2K/XP)
    and look for anything suspicious.

    As a last resort, try going into your computer's BIOS and change the
    parallel port to SPP or maybe bidirectional instead of ECP or EPP.

    --
    If there is a no_junk in my address, please REMOVE it before replying!
    All junk mail senders will be prosecuted to the fullest extent of the
    law!!
    http://home.att.net/~andyross
     
    Andrew Rossmann, Nov 30, 2003
    #2
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  3. steve

    steve Guest

    "Andrew Rossmann" <andysnewsreply@no_junk.comcast.net> wrote in message
    news:...
    > [This followup was posted to comp.periphs.printers and a copy was sent to
    > the cited author.]
    >
    > In article <3fc9eec9$0$12713$>, bingo9
    > @hotmail.com says...
    > > Hello.
    > > Can anyone get this printer to work on windows xp or win 98.
    > > Hewlett Packard don't seem to publish a driver for these os they tell

    you to
    > > use the driver that comes with windows. I've tried this on 2 separate
    > > systems with the same results. It just prints out pages of garbled text.
    > > This suggests a driver problem. The cable is okay and plugged in

    correctly.
    > > The printer is probably okay as it prints out a stand alone self test

    page.
    > > The problem is probably with the Microsoft driver in windows.

    >
    > Open up a command prompt and try this:
    > DIR > PRN
    >
    > If that works fine, then the problem really is the driver.
    >
    > The 520 should support basic PCL. Try going to Start/Settings/Printers.
    > Under the File menu, go to Server Properties. Go to the Drivers tab.
    > DELETE all drivers you tried to use with the 520. (The above may only
    > apply to NT/2K/XP.)
    >
    > Then use the standard Add Printer wizard to add the stock MS driver
    > again. If it still doesn't work, use the above to delete it entirely
    > again. Then try the DeskJet 500 driver, although I doubt it would make a
    > difference. Go through any properties (Printing Preferences under 2K/XP)
    > and look for anything suspicious.
    >
    > As a last resort, try going into your computer's BIOS and change the
    > parallel port to SPP or maybe bidirectional instead of ECP or EPP.
    >
    > --
    > If there is a no_junk in my address, please REMOVE it before replying!
    > All junk mail senders will be prosecuted to the fullest extent of the
    > law!!
    > http://home.att.net/~andyross



    Thanks for the reply.
    I tried deleting the windows 520 driver and reinstalling it as you suggested
    .. But got the same problem i.e. garbled text. I tried installing the 500
    driver but got the same results.

    When i typed dir>prn at the command prompt it didn't print out. I just got
    the message 'access denied'. Do you know why this may be.??
     
    steve, Nov 30, 2003
    #3
  4. [This followup was posted to comp.periphs.printers and a copy was sent to
    the cited author.]

    In article <3fca5e62$0$12678$>, bingo9
    @hotmail.com says...
    >
    > Thanks for the reply.
    > I tried deleting the windows 520 driver and reinstalling it as you suggested
    > . But got the same problem i.e. garbled text. I tried installing the 500
    > driver but got the same results.
    >
    > When i typed dir>prn at the command prompt it didn't print out. I just got
    > the message 'access denied'. Do you know why this may be.??


    First, what happens if you do 'DIR | MORE'? If you still get the error,
    then you are not at a directory you can list.

    Another alternative is to try this:
    COPY CON PRN (or COPY CON LPT1:)
    Type a bunch of text.
    For a few lines
    so that it will
    test your printer.
    (At this point, do a Ctrl-L for a formfeed, then Ctrl-Z to end, then
    ENTER.)

    The last thing I can think of is to try:
    dir > LPT1: (or whatever port the printer is on)

    Try doing the above after rebooting, but before trying to print.

    Under XP, were there any other printer drivers listed? You may have to
    delete any unused drivers to prevent interference. For Win98, double-check
    for any old printer uninstalls.

    Otherwise, if it's not some older driver tying up or interfering with
    the board, the only other thing I can think of is either a bad parallel
    port or a bad printer cable.

    Can you try the printer on another computer? You don't even need to
    install drivers. Just try the DIR command as above. You MIGHT need to
    press the formfeed button on the printer to finish the print.

    --
    If there is a no_junk in my address, please REMOVE it before replying!
    All junk mail senders will be prosecuted to the fullest extent of the
    law!!
    http://home.att.net/~andyross
     
    Andrew Rossmann, Dec 1, 2003
    #4
  5. steve

    steve Guest

    "Andrew Rossmann" <andysnewsreply@no_junk.comcast.net> wrote in message
    news:...
    > [This followup was posted to comp.periphs.printers and a copy was sent to
    > the cited author.]
    >
    > In article <3fca5e62$0$12678$>, bingo9
    > @hotmail.com says...
    > >
    > > Thanks for the reply.
    > > I tried deleting the windows 520 driver and reinstalling it as you

    suggested
    > > . But got the same problem i.e. garbled text. I tried installing the 500
    > > driver but got the same results.
    > >
    > > When i typed dir>prn at the command prompt it didn't print out. I just

    got
    > > the message 'access denied'. Do you know why this may be.??

    >
    > First, what happens if you do 'DIR | MORE'? If you still get the error,
    > then you are not at a directory you can list.
    >
    > Another alternative is to try this:
    > COPY CON PRN (or COPY CON LPT1:)
    > Type a bunch of text.
    > For a few lines
    > so that it will
    > test your printer.
    > (At this point, do a Ctrl-L for a formfeed, then Ctrl-Z to end, then
    > ENTER.)
    >
    > The last thing I can think of is to try:
    > dir > LPT1: (or whatever port the printer is on)
    >
    > Try doing the above after rebooting, but before trying to print.
    >
    > Under XP, were there any other printer drivers listed? You may have to
    > delete any unused drivers to prevent interference. For Win98, double-check
    > for any old printer uninstalls.
    >
    > Otherwise, if it's not some older driver tying up or interfering with
    > the board, the only other thing I can think of is either a bad parallel
    > port or a bad printer cable.
    >
    > Can you try the printer on another computer? You don't even need to
    > install drivers. Just try the DIR command as above. You MIGHT need to
    > press the formfeed button on the printer to finish the print.
    >
    > --
    > If there is a no_junk in my address, please REMOVE it before replying!
    > All junk mail senders will be prosecuted to the fullest extent of the
    > law!!
    > http://home.att.net/~andyross




    Right.
    I tried DIR>LPT1 and sure enough it worked!! I printed out the directories
    within present directory.

    I have tried it on another computer, one that's about a decade old and
    running windows98, and it did exactly the same thing i.e. print out pages of
    garbled text.
    The cable is okay because it works using a different printer. The printer
    seems okay as it works using the command prompt and that DIR>LPT1 command,
    and it can print out a stand alone test page. There is a 'test page' button
    on it which prints out a valid test when the printer is not connected.
    There are no other printer drivers listed under 'server properties in the
    printer window of the control panel.

    So any ideas how to get it to work in windows?
    It looks like the driver for the Hp 520 that comes with BOTH windowsXP and
    98 is duff. Is this possible?
     
    steve, Dec 2, 2003
    #5
  6. steve

    Model Flyer Guest

    "steve" <> wrote in message
    news:3fc9eec9$0$12713$...
    > Hello.
    > Can anyone get this printer to work on windows xp or win 98.
    > Hewlett Packard don't seem to publish a driver for these os they

    tell you to
    > use the driver that comes with windows. I've tried this on 2

    separate
    > systems with the same results. It just prints out pages of garbled

    text.
    > This suggests a driver problem. The cable is okay and plugged in

    correctly.
    > The printer is probably okay as it prints out a stand alone self

    test page.
    > The problem is probably with the Microsoft driver in windows.
    >


    I've had the same problem with an HP LJ-III using any driver. In my
    case it was simply a matter of the printer being unable to handle the
    data rate of one of the enhanced printer ports, EPP or ECP, simply
    setting the port to SPP or standard solved the problem and has done
    so in many cases.

    So, Have a look in your computers BIOS setup, look for onboard
    peripherals section and printer port, if you find that it's not set
    to SPP, standard or bi-directional, then change it to one of these
    standard settings.

    When you restart, win98 will find a new device and want to install
    the correct driver, for this you may need the win98 CD unless you
    have your windows cab files in a \windows\options folder.
    --
    ---
    Cheers,
    Jonathan Lowe.
    /
    don't bother me with insignificiant nonsence such as spelling,
    I don't care if it spelt properly
    /
    Sometimes I fly and sometimes I just dream about it.
    :)




    > Hewlett Packard's ftp site ftp.hp.com is very confusing. It has all

    the
    > software under pub-printers-software BUT each file is incorrect, it

    applies
    > to a DIFFERENT printer to the one mentioned in the file name!!!!!!

    What the
    > **** is that about. Very frustrating!!!
    >
    >
    >
     
    Model Flyer, Dec 8, 2003
    #6
  7. steve

    Model Flyer Guest

    "Andrew Rossmann" <andysnewsreply@no_junk.comcast.net> wrote in
    message news:...
    > [This followup was posted to comp.periphs.printers and a copy was

    sent to
    > the cited author.]
    >
    > In article <3fca5e62$0$12678$>, bingo9
    > @hotmail.com says...
    > >
    > > Thanks for the reply.
    > > I tried deleting the windows 520 driver and reinstalling it as

    you suggested
    > > . But got the same problem i.e. garbled text. I tried installing

    the 500
    > > driver but got the same results.
    > >



    Andy, I think it's just a simple matter of the port setting in BIOS,
    the 520 is not able to handle the data flow of an enhanced port so he
    should change from ECP/EPP to SPP or standard.
    --
    ---
    Cheers,
    Jonathan Lowe.
    /
    don't bother me with insignificiant nonsence such as spelling,
    I don't care if it spelt properly
    /
    Sometimes I fly and sometimes I just dream about it.
    :)
     
    Model Flyer, Dec 8, 2003
    #7
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