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Message: [QUOTE="hannahsande, post: 220610, member: 18771"] I have an HP Officejet Pro 8720 [URL='https://www.printerflash.com/best-sublimation-printer-for-beginners/'][COLOR=rgb(0, 0, 0)]printer for sublimation[/COLOR][/URL]. That is no longer recognised by devices and remains offline. After a software update, the scanner option vanished. HP advised me to install HPSmartPrint. It functioned for a week, then stopped working entirely. I've uninstalled and rebuilt all software and WI-Fi connections with no long-term effect. My printer is no longer covered by HP's warranty, therefore I'm trapped. [/QUOTE]