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Hewlett Packard
HP Printer in Error State
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[QUOTE="petergroft, post: 223925, member: 18564"] Check the physical connection: Ensure that the printer is properly connected to the power outlet and that the power cable is securely plugged into the printer and the wall outlet. Also, verify that the USB cable or network cable (if applicable) is firmly connected to both the printer and the computer. Restart the printer and computer: Power off both the printer and the computer. Wait for a few minutes, then power on the printer first and let it fully initialize. Once the printer is ready, turn on the computer. This can sometimes clear up temporary glitches or software issues. Check for paper jams: Open the printer's paper trays and remove any jammed or misaligned paper. Ensure that the paper guides are properly positioned and that there is no debris or obstructions in the paper path. Update the printer driver: Outdated or corrupted printer drivers can cause communication issues between the printer and the computer. Download and install the latest driver for your specific printer model from the HP support website. Run the HP Print and Scan Doctor: HP provides a diagnostic tool called the HP Print and Scan Doctor that can identify and resolve common printer problems. Download and run the HP Print and Scan Doctor to scan for issues and follow the on-screen instructions to fix them. Regards, Peter [/QUOTE]
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Hewlett Packard
HP Printer in Error State
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