Unable to get Lexmark Z645 USB printer to print

Just got new computer with Vista Home Basic.
Trying to print from Wordpad, it shows the printer is there, document there, and says printing but it never prints.
Thanks for any help!

"oldfogie" <> wrote in message news:kZcyh.44013$.. .
Just got new computer with Vista Home Basic.
Trying to print from Wordpad, it shows the printer is there, document there, and says printing but it never prints.
Thanks for any help!

Forgot to mention, also will not print a test page. Says test page was sent to printer, but no print.
I was using this printer with my old computer (Windows ME) and worked ok.

Same problem here, but with a Canon Selphy CP400 USB printer.
Maybe its a USB print problem?
My PC is a HP pavilion t290nl (intel pentium 3 processor)
Before the upgrade to vista everything worked.... ;-(

"oldfogie" <> schreef in bericht
news:kZcyh.44013$.. .
Just got new computer with Vista Home Basic.
Trying to print from Wordpad, it shows the printer is there, document there,
and says printing but it never prints.
Thanks for any help!

Go to the Lexmark web site, download & install the new driver for the z640
series that's compatibile with Windows Vista.

"oldfogie" <> wrote in message
news:ngdyh.44018$.. .

"oldfogie" <> wrote in message
news:kZcyh.44013$.. .
Just got new computer with Vista Home Basic.
Trying to print from Wordpad, it shows the printer is there, document there,
and says printing but it never prints.
Thanks for any help!

Forgot to mention, also will not print a test page. Says test page was sent
to printer, but no print.
I was using this printer with my old computer (Windows ME) and worked ok.

"R Mahone" <> wrote in message news:...
> Go to the Lexmark web site, download & install the new driver for the z640
> series that's compatibile with Windows Vista.

Thanks, but I already did that.

Everything seems to be working, except the printer does nothing. Was working fine on my old computer which died and was replaced with this new one.

just got new computer with vista loaded and bought new lexmark printer z645m
detects printer says its printing but always in que and when i go to printer
options it always says its offline.ive done everything but nothing
works.please help!!!!!!!

"oldfogie" wrote:

>
> "R Mahone" <> wrote in message news:...
> > Go to the Lexmark web site, download & install the new driver for the z640
> > series that's compatibile with Windows Vista.
>
> Thanks, but I already did that.
>
> Everything seems to be working, except the printer does nothing. Was working fine on my old computer which died and was replaced with this new one.
>

kimberlynew, that is exactly the same situation that i have.


"" <@discussions.microsoft.c om> wrote in message news:12A57142-996B-4F51-BDC4-...
> just got new computer with vista loaded and bought new lexmark printer z645m
> detects printer says its printing but always in que and when i go to printer
> options it always says its offline.ive done everything but nothing
> works.please help!!!!!!!
>
> "oldfogie" wrote:
>
>>
>> "R Mahone" <> wrote in message news:...
>> > Go to the Lexmark web site, download & install the new driver for the z640
>> > series that's compatibile with Windows Vista.
>>
>> Thanks, but I already did that.
>>
>> Everything seems to be working, except the printer does nothing. Was working fine on my old computer which died and was replaced with this new one.
>>

Same here, But with a Canon selphy CP400 USB printer


"oldfogie" <> schreef in bericht
news:2NHyh.808$...
kimberlynew, that is exactly the same situation that i have.


""
<@discussions.microsoft.c om> wrote in message
news:12A57142-996B-4F51-BDC4-...
> just got new computer with vista loaded and bought new lexmark printer
> z645m
> detects printer says its printing but always in que and when i go to
> printer
> options it always says its offline.ive done everything but nothing
> works.please help!!!!!!!
>
> "oldfogie" wrote:
>
>>
>> "R Mahone" <> wrote in message
>> news:...
>> > Go to the Lexmark web site, download & install the new driver for the
>> > z640
>> > series that's compatibile with Windows Vista.
>>
>> Thanks, but I already did that.
>>
>> Everything seems to be working, except the printer does nothing. Was
>> working fine on my old computer which died and was replaced with this new
>> one.
>>

Doesn't any MVP have anything to say on this?

Erm, what would you like me to say. I have a network of a Windows 2003 R2
64-bit server (standard edition), two desktops with Vista Ultimate 32bit,
one desktop with Windows XP MCE and two Windows XP Pro notebooks. I have a
Canon i950, a Canon i860, a Canon i560, an Epson R200 and a Lexmark Optra S
and all PCs print to all printers. Oh one of the Vista Ultimate PCs also
dual boots with Windows x64 and that prints fine as well.

All printers installed just as they should.

Now either my PCs and printers know I'm a Printing & Imaging MVP and behave
accordingly, or you're doing something wrong or your printer or PC is not
working correctly. Did you install the software before connecting the
printer? Is the printer connected to a USB port on the motherboard or on a
hub? If on a hub, powered or unpowered? Is this printer known to be
working OK? Are the USB ports known to be working OK? Do you have the
latest drivers from the Lexmark website?

There are probably a few other questions I could ask like is the printer
connected to power and does it have adequate ink supply but I would have
expected you to have checked these.

Is UAC enabled or disabled?

ANY further info you can provide will be helpful but it's difficult to work
with what you have given me.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"oldfogie" <> wrote in message
news:KrRyh.483$...
Doesn't any MVP have anything to say on this?