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USB port not listed in printer properties

 
 
Mathew Sullivan
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      11-04-2003, 05:48 AM
I'm trying to install a new printer on a friend's older
computer running Windows 98. The printer only has a USB
connection. The Device Manager shows the USB port
listed, but it is not listed in the printer properties.
I get the usual options to select from such as LPT1 and
the COM ports, but no USB.
 
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Cari MS-MVP
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      11-04-2003, 06:23 AM
Did you install the software BEFORE connecting the printer to the PC?

Cari
www.coribright.com

"Mathew Sullivan" <> wrote in message
news:0c4e01c3a297$369ff580$...
> I'm trying to install a new printer on a friend's older
> computer running Windows 98. The printer only has a USB
> connection. The Device Manager shows the USB port
> listed, but it is not listed in the printer properties.
> I get the usual options to select from such as LPT1 and
> the COM ports, but no USB.



 
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      11-04-2003, 06:46 AM
No. Their printer was already hooked up, and I installed
the software without any benefit. I ended up download
the driver directly from the manufacture's website, and
the printer did show up in the printer folder. While
trying to do a print test, I got a notice stating that it
needed to print to a USB port, but the printer properties
would not give me the option to make the connection.
Since I'm working under win98, I probably should
uninstall everything, reboot, and then reinstall without
the printer being connected.

Thanks for the advice,

Mathew


>-----Original Message-----
>Did you install the software BEFORE connecting the

printer to the PC?
>
>Cari
>www.coribright.com


 
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