WINDOWS XP HOME_SP2 + RICOH AFICIO 450 problem

First off all hello.

I have a Dell Optiplex GX260 PC with XP Home_SP2 on witch I can't install a
Ricoh Aficio 450.
First I used the build-in XP printer driver:
http://support.microsoft.com/kb/293381/ , but nothing [the printer was
instaled but there was no comunication between the PC and it.]
I checked the connections and everything was OK .
I tried ussing a newer driver:
http://support.ricoh.com/bb/html/dr_...5/x35_45en.htm , and
still no result.

I am writting this post because the same model of Ricoh (the Aficio 450) is
working just fine on a Windows 98 SE (OS is used by the supplier of the
copier whitch is saying that i should change my OS to Windows 98SE).

I would really appreciate somme advice.

Thanks,
Raul.

Raul wrote:
> First off all hello.
>
> I have a Dell Optiplex GX260 PC with XP Home_SP2 on witch I can't install a
> Ricoh Aficio 450.
> First I used the build-in XP printer driver:
> http://support.microsoft.com/kb/293381/ , but nothing [the printer was
> instaled but there was no comunication between the PC and it.]
> I checked the connections and everything was OK .
> I tried ussing a newer driver:
> http://support.ricoh.com/bb/html/dr_...5/x35_45en.htm , and
> still no result.
>
> I am writting this post because the same model of Ricoh (the Aficio 450) is
> working just fine on a Windows 98 SE (OS is used by the supplier of the
> copier whitch is saying that i should change my OS to Windows 98SE).
>
> I would really appreciate somme advice.
>
> Thanks,
> Raul.
The usual advice is to completely uninstall the printer and then
re-install, making sure not to connect the printer until prompted to do
so by the software. See http://www.coribright.com/windows/Article_One.htm

--
Lem MS MVP -- Networking

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