8.5"x14" not fully printing

Discussion in 'Printers' started by g, Jun 25, 2007.

  1. g

    g Guest

    We have an hp photosmart 8250, and a canon i550 bubblejet printer. I've
    been having trouble printing an 8.5"x14" (portrait) document that has a
    watermark. I'm using wordperfect 9. (I've also tried msword 97 and the
    same thing happens).

    On the canon, nothing prints unless I convert to a graphic and print
    from a graphics editor program, (which doesn't produce a clean
    print-out).

    On the hp, it prints 11" and leaves out the rest.

    The paper size is set to 8.5x14 (in the wp page setup). We have it set
    to that for the printer itself as well, although wp says it doesn't use
    that setting. We're using windows 98.

    Any help appreciated.
     
    g, Jun 25, 2007
    #1
    1. Advertisements

  2. g

    TJ Guest

    I know nothing of Canon printers or WP, but I do know about Word 97 and
    Windows 98, and Windows 98 would be my prime suspect. In fact, if you
    use Windows 98 regularly and haven't done a clean install in over a
    year, you're overdue. Windows 98 has a habit of crapping itself out over
    time, even if you don't get infected with malware. And by a clean
    install I mean backing up all your data, reformatting the drive, and
    starting with the install CD. Just "re-installing" over an existing
    installation won't do much. And yes, you'll have to re-install all your
    programs, one by one, too. It'll take the better part of a day to get
    things squared away, but you'll be rewarded with a (usually) leaner,
    faster system when you're done.

    You can try uninstalling the printer drivers and re-installing them, and
    try uninstalling Office 97 and WP and re-installing them first, if you
    want. That MAY work. I have my doubts, though.

    You'd be best off to use a newer OS, though. Windows 98 was mercifully
    killed by Microsoft years ago.

    TJ
     
    TJ, Jun 25, 2007
    #2
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.