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Message: [QUOTE="UpAndPrinting, post: 228096, member: 22349"] Run a thick sheet of cardboard paper through a few times to clear any stuck debris. Clean any sensors and the rubber roller. Check your print settings to make sure they are correct. Primarily page size. [B][SIZE=5]I hate to sound so generic, but check all of these:[/SIZE] Check the paper[/B] Make sure the paper is the correct size and type for your printer. Remove any paper that is wrinkled, torn, or bent. [B]Check the paper tray[/B] Make sure the paper is loaded correctly and the paper stack is even. Check for obstructions that might be preventing the paper from engaging with the rollers. [B]Check the printer settings[/B] Make sure the paper size and type settings match the paper you're using. If you're using an optional paper cassette, make sure it's enabled in your printer's software. [B]Check the paper output[/B] If paper is falling from the output tray, you can extend the paper stopper. If paper is falling from the paper tray, you can extend the paper stopper or put a box under it to prevent it from touching the floor. [B]Check for jams[/B] If you think there's a paper jam, you can open the printer cover, locate the jam, and remove the paper. [B]Check for debris[/B] Make sure there's no debris left in the printer. [/QUOTE]