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[SOLVED] Brother 3290CDW - NO TONER error after replacing
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[QUOTE="BFB, post: 218820, member: 16939"] No, it wouldn't cause this error. You can, however, reset the drum counters and get more life out of them - just remember to do this again if you replace them when the image quality begins to deteriorate. [LIST=1] [*]Make sure the machine is [B]turned on[/B]. [*]Make sure the machine's cover is closed. [*]Hold down [B]OK[/B] as you press the [B]Up[/B] arrow key. [*]Press [B]OK[/B] to select [B]Drum[/B]. [*]Press the [B]Up[/B] or [B]Down[/B] arrow key to display the toner color for the drum unit you just replaced, and then press [B]OK[/B]. [*]Press the [B]Up[/B] arrow key to reset the drum counter. [/LIST] I have seen this problem a number of times in the last week and have yet to resolve it. I plan to spend some time in the workshop today and will contact my colleagues to find out if they have the solution. I suspect it's a hardware fault as we sell hundreds of third party tn-243 and 247 cartridges every week so I'd know if it was a firmware issue by now. Cleaning contacts or replacing the cartridges (with either OEM or third party) doesn't seem to rectify the problem - though I've not yet tried a full set of OEM as it's cheaper for me to replace the printer than it is to send a customer a full set of OEM cartridges! I'll let you know if I come up with anything. [/QUOTE]
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[SOLVED] Brother 3290CDW - NO TONER error after replacing
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