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Message: [QUOTE="GillianS, post: 228919, member: 25516"] Update: I have discovered that the supposedly latest (Dec 24), Windows 11-compatible, full installation software, as well as the printer and scanner drivers-only software option, do not actually include the full scanner software/drivers. When scanning an image from the machine, it should give me the choice of "Press Start or Options" for more options; it only gives the "Start scan" option. After uninstalling again and then reinstalling from the original CD again as a USB printer/scanner, it prints and scans to PC correctly with all the additional options (colour/b&w/grey; resolution; background colour removal, etc), but on scanning there is still a desktop popup with the error message as shown in my original post, as well as the 3 scanners showing in Windows settings. I think I'm just going to have to live with that irritation. [/QUOTE]