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Printer Repair
Brother HL-L2460DW connected to network, but cannot be found by brother easysetup software or by windows 11
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[QUOTE="ITGuy92, post: 229613, member: 26622"] I’m trying to set up a [URL='https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2460dw_us_as&os=10068']Brother HL-L2460DW[/URL], printer I connected it using the ethernet port in the wall to the ethernet port in the printer using the ethernet cable. I get an IP address assigned to the printer so I know it’s on the network. whenever I try to search for the printer using either the easy set up tool from brother or just using add a device from the printers and scanners section in Windows 11, it says no printer found. I tried to ping the IP address of the printer from a computer and I get the message that says host destination, unreachable or something like that so I’m trying to figure out why the printer is on the network, but nobody can find it. Things I haven’t tried yet because I ran out of time include: – a firmware update. – using the network connection repair tool from brother. Things that I have tried are: – pinging the IP address of the printer to see if I get a response – disabling the firewall temporarily to see if that was the problem it wasn’t. Any tips or ideas what it could be that is preventing the printer from being found even though it is on the network? thanks [/QUOTE]
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Brother HL-L2460DW connected to network, but cannot be found by brother easysetup software or by windows 11
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