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Brother MFC-J6910DW slowwwww printing on larger jobs!
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[QUOTE="Melissa2012B, post: 203117, member: 4609"] This is the reply that I just got from a Brother supervisor and my response. This appears to be their last word on this problem: > Dear Melissa, > > Thank you for taking the time to write to us. I understand that you were > needing to speak with a supervisor in regards to the Slow Print/Reverse > print issues that are occurring with your MFC-J6910DW. > > My name is Kara, and I am a supervisor here at Brother. Hi Kara. > I will be more > than happy to provide more clarification on the issue that you are > experiencing. > > Since this model is an inkjet machine, the printed pages come out of the > machine face up. This is because the ink on the page has to take time to > dry. If the page came out face down, the printed page could smear if the > ink touches the paper catch tray or the desk. Because of this, Page 1 of > your document will always be on the bottom of the stack unless you > choose the Reverse Print feature in the driver. Reverse Print causes the > document to be printed in reverse order (last page printed first) so > that the document will be in the correct order when removed from the > Brother machine. > > When you print large documents without the Reverse Print feature > enabled, the job begins spooling to the Brother machine, but the entire > document is not sent to the machine all at once. As the pages print, the > rest of the document continues to send to the machine. > > When you print a large document with the Reverse Print feature enabled, > the entire document has to be transferred to the Brother machine since > the last page now has to be printed first. Because of this, printing > speed will be slow when using the Reverse Print feature. > > Because the documents that are being printed are large, it takes time > for the entire document to be transferred over to the Brother machine > for the last page to print. The slow printing can only be resolved by > not using Reverse Print, but this will cause your documents to be out of > order. This is disappointing. If I'd known this, I would have bought another brand. This is a design flaw, as who in the world would want a stack of documents printed with page 1 at the bottom of a stack, so they have to sort them all out? I'm a former electronics R&D technician and IMAGINE that this might be solved with improvements to the printer driver, but am not sure. I previously had a HP 8500A, also an inkjet, and it didn't do this, so HP must have solved the problem. * > The only option that we can offer to have faster printing and the pages > printed in the correct order is to use one of our laser machines. Not an option. I previously used lasers here in my home office and it was causing a chronic cough and loss of my sense of smell, until I switched to inkjet. But like I said, this is the first time I've seen this, and your company should be able to solve this. Your machine seems far better built than the HP, which worked for 8 months and then broke a calibration strip and I found out that HP's are considered "throw-away" printers and can't be fixed. > The > laser machines are designed to print the pages face down, which always > causes Page 1 to be on the top of the stack. Laser machines differ from > inkjet machines in that they print using powdered toner that is fused to > the page with the heat from a fuser inside the machine. Since liquid ink > is not used, there is no danger of the page smearing with wet ink, so > the machine can print the pages face down. I know all that. > Once again, we do understand that this is an inconvenience, but > unfortunately, there are no other settings that we can adjust on the > MFC-J6910DW or the computer to avoid having slow print when printing > large print jobs using Reverse Print. Well it really should be implemented to print in a normal fashion, with page 1 at the top of the stack, without having to reverse print, like other brands of inkjets already do. I'm frankly shocked that your engineers implemented it this way. > If you have any further questions about the Slow Printing/Reverse Print > features of the Brother machine, please respond to this email and let us > know. > > Sincerely, Thanks. [/QUOTE]
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Brother MFC-J6910DW slowwwww printing on larger jobs!
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