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Brother
Brother MFCJ6930DW - Cannnot Detect
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[QUOTE="VA1DER, post: 217369, member: 15186"] So the printer had its initial startup done with an aftermarket cartridge. That is profoundly unwise. Nuff said, except that I can't predict what the firmware will have done with that and Brother will almost certainly not care to help. First thing to do is make sure that time and/or poor aftermarket cartridges haven't physically damaged anything. Not that all aftermarket cartridges are bad, but some are not made to careful tolerances and can cause stress on the contacts. Clean the chip on the cartridge (the real cartridge) and carefully inspect and clean the chip contacts on the printer. Unplug the printer and leave unplugged for 10 minutes. Turn it on without the black cartridge in it and when it asks for one put in the genuine starter cartridge. If this doesn't work, then yes, your only option will be to buy a new genuine cartridge and hope. That is a printer that is worth the risk, though. One of the best damn printers ever made. [/QUOTE]
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Brother
Brother MFCJ6930DW - Cannnot Detect
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