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Message: [QUOTE="Slybry, post: 233921, member: 29893"] Long story short I have worked days trying to load software for this printer. Every time things look OK for one of the 2 user profiles I have on the computer (me and my wife). The other has trouble with print function in iprint&scan. It either shows it cannot find driver or (if not that) when I try and print it cannot display print preview and will not print. Brother provided a link to download software when some software is already installed. I must have run that 20 times trying different things each time to make it work. Finally I succeeded!!! I have iprint&scan & PaperPort installed and they seem to work. I also have Brother's Mobile Connect APP on my phone (but do not see myself using that much). **** Problem is I am missing the Brothers Utilities APP ****** But the issue is I did not get the Brothers Utilities APP. I see in my C drive I have 2 files in my Program File (X86) under brother/BrUtilities. They are BrLogAPI.DLL & BrLogRx.exe. So my question is. Do I really need it????? Having never had a brother printer I do not know what it does. After all the trouble just getting this software working I need to know if it is worth the agony to try and start from scratch and trying to load software all over again. I may have all the functionality I need with iprint&scan & PaperPort. I am not sure??? I have a call scheduled for tomorrow with a TECH from Brother to discuss issue and possible next steps. I am 70 years old and not a techy at all so please provide answers that I might understand. Thanks PS: I did not exactly make that long story too short. Ha ha [/QUOTE]

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