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Message: [QUOTE="Simple Guy, post: 232515, member: 28670"] Thanks to Vinny and Tony. The printer as well as the office word processor suite must be set to print #10 envelopes. 1. On the 7840, go to SETTINGS on the LED screen. 2. Go to GENERAL SETTINGS on the LED screen. 3. Go to PRINTER SETTINGS. 4. Go to PAPER SOURCE SETTINGS. 5. Go to PAPER SETTING. 6. Go to PAPER TRAY and select ENVELOPE #10 (PLAIN PAPER) 7. There is a second window named PAPER TRAY. Select and PRESS "envelope size" and "plain paper." 8. Load Envelope in the rear door as directed (FACE UP and as LANDSCAPE). 9. Press PRINT on computer word processor software. 10. It is unclear from EPSON whether the configuration above stays as a DEFAULT setting or not. Hope this helps. Greenville NC Oct 12, 2025 [/QUOTE]