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Message: [QUOTE="davidparker, post: 229697, member: 22563"] Hi bikeits, Maybe you have downloaded the wrong file or other error can prevent you from completing the file installation. Make sure you download the driver file only from the official brand website. In addition, follow the right steps to unzip your file. If the issue is not gone, then you can try browsing the unzip website on a web browser and then uploading your driver file to unzip it. Besides that, you can look for more help if nothing helps. Thankyou. [/QUOTE]