Canon MB2350 - unable to replace faulty cartridge

Joined
Dec 15, 2016
Messages
1
Hello everyone,

I've installed non original cartiridges on my Canon MB2350.
After some time the Cyan stopped to work correctly, but problem is when I try to replace the cartridge.

In the past when a cartridge was empy I'had to open the front panel and the printer head position itself so that I'm able to remove the empty cartridge.
In the this case though the cartirdge is not empty (it doesn't print correctly even after multiple cleans), so opening the front panel I only get the message "Please close the front panel"

What should I do to force the head in a position so that I'm able to finally replace the Cyan?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top