Canon mg3650s

[ptero]

The power led on my printer is always a constant yellow and the printer is undetectable.
Does anyone have an idea how to fix the problem?

 

[davidparker]

Had the same issue turns out it was a firmware glitch. I unplugged it for a few minutes, then held the power button while plugging it back in. Started working again after that. Worth a try

 

[ptero]

Thanks for trying to help but it did not work for me.
It is a shame the printer is half a year old and printed less then 50 pages.
Out of the blue it stopped being recognized.
i think it is dead.

 

[printerdriver1]

Thanks for trying to help but it did not work for me.
It is a shame the printer is half a year old and printed less then 50 pages.
Out of the blue it stopped being recognized.
i think it is dead.

sounds like it might be a hardware failure. If it’s still under warranty, I’d contact the manufacturer for a replacement. Sucks when stuff dies that quickly.

 

[ptero]

I will do just that.
thanks