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Message: [QUOTE="davidparker, post: 229731, member: 22563"] This problem can appear due to many reasons matt222. To fix it, you need to check the ink level, printing settings, driver update, etc. In addition, ensure that your printer scanner is working perfectly to scan the documents. Also, the machine can be reset by removing all the cables/wires and leaving them untouched for a couple of minutes or hours. Connect the printer to any other device to check that it works. Plus, if possible, seek online help. [/QUOTE]