Forums
New posts
Search forums
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Printer Forums
Printer Repair
Canon Pixma MP520 black printing problem
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
[QUOTE="rickdiamond, post: 199530, member: 3506"] I have a Canon Pixma MP520 inkjety printer that prints fine in color but leaves white streaks in black. Following is a description of the problem and what I've tried, copied from wha tI sent to Canon email support. They said, “Based on the troubleshooting you have done, the unit would require service,” but they didn't indicate what kind of service. Any ideas? [B]Connection:[/B] USB [B]Operating Systems:[/B] Windows Vista [B]Problem Type: [/B] Poor Image [B]Please provide the exact problem description (Please do not enter any credit card details or other financial information):[/B] Poor quality printing or copying black. Many horizontal strips of either white space or very light print in between the other strips that are OK. [B]Please provide previous troubleshooting steps, or information that can help Canon assist you:[/B] 1. I replaced the black ink cartridge. It had shown "ink running low" for some time and I figured that was the problem. However it was still bad after replacing. 2. I cleaned the print heads. No improvement. 3. I cleaned the print heads again. No improvement. 4. I deep cleaned the print heads. No improvement. 5. I put in another new ink cartridge, thinking the other may have been defective. No improvement. [B]Has anything changed since the unit functioned properly? (Installation of software, setting, cabling etc.):[/B] No. Note: The ink cartridges I use are not Canon, but Staples remanufactured" cartridges. I have been using these for some time with no problem. I considered trying a Canon cartridge to see if that solved the problem, but thought I'd check with you for ideas before trying that. I'd hate to end up with three open cartridges with none of them working. Any suggestions? [B]Are you receiving a specific error code, if so please enter here:[/B] No. Thanks for any help you can provide. [/QUOTE]
Verification
Post reply
Forums
Printer Forums
Printer Repair
Canon Pixma MP520 black printing problem
Top