Reply to thread

Message: [QUOTE="Richard Kurtz, post: 212923, member: 12142"] I uninstalled both my HL-2270DW and MFC-J615W. Ran the Brother uninstaller on the 2270DW printer. When I try to install the latest available X64 printer driver for the 2270DW printer, [B]HL-2270DW-inst-D1-win8-useu.EXE[/B], I get the following error, every time. [URL]http://s16.photobucket.com/user/ztruker/media/Brother-Hl2270DW-Install-Error_zpsa5axd11f.jpg.html?sort=3&o=1[/URL] I don't know how to post the image directly here in this forum or I would, sorry. The error message I get is: [B]The Brother printing device software has already been installed. There are no additional items to install.[/B] I don't know where it's looking to make this decision as I've uninstalled and deleted everything, including the directories under the C: drive. I have no problem installing g the MFC-6`5W Inkjet printer. Any help greatly appreciated. [B]Note[/B]: This is with the printer powered off and the USB cable disconnected. Rich [/QUOTE]