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Message: [QUOTE="truly, post: 218446, member: 16285"] I followed the first set of instructions; but still not able to print properly. I tried to follow the instructions below for the PCL Drivers; but after opening Print Dialog I can't find an Advanced tab to click on [B]Windows:[/B] PCL Drivers must be enabled for the physical printer the client is working with. [LIST=1] [*]Press Ctr+P on your keyboard or go to "File > Print" to open the Print Dialog [*]Click on Advanced [*]Select "Use PCL5 Drivers for PCL5 Printers" (unless you know that your printer uses PCL6 drivers [*]Select the name of your physical printer from the list [*]Add/Move your printer to the "PCL Drivers" list [*]Click OK [*]Click OK to print the file to paper [/LIST] [/QUOTE]