New to this forum...so greetings to all.
I have a T642 with the duplex option installed. When printing simplex, the output is perfect. When I print duplex, the paper will randomly crease. I have checked everything to include the plastic ribs in front of the fuser as well as the fuser itself, cleaned the printer innards completely, changed the pick-up rollers, replaced the duplexer assembly and replaced the entire back assembly. I am now at a complete loss as to the cause of this creasing. I am hoping that somebody in this community will have some insight to help me resolve this irritating problem.
Thanks in advance,
Mike
I have a T642 with the duplex option installed. When printing simplex, the output is perfect. When I print duplex, the paper will randomly crease. I have checked everything to include the plastic ribs in front of the fuser as well as the fuser itself, cleaned the printer innards completely, changed the pick-up rollers, replaced the duplexer assembly and replaced the entire back assembly. I am now at a complete loss as to the cause of this creasing. I am hoping that somebody in this community will have some insight to help me resolve this irritating problem.
Thanks in advance,
Mike
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