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Message: [QUOTE="Williamjane, post: 231071, member: 27850"] The Toshiba e-STUDIO 163 is an older copier model, and unfortunately, it doesn’t have native support for Windows 10 in many cases. However, you can still try a few things to get it working: [LIST=1] [*][B]Try Using Compatibility Mode[/B] If you have an older driver (like for Windows 7 or XP), right click the installer, go to [I]Properties > Compatibility[/I], and run it in compatibility mode. This often helps install older drivers on newer systems. [*][B]Use the “Add a Printer” Wizard in Windows[/B] Go to [I]Settings > Devices > Printers & scanners > Add a printer[/I], and let Windows try to detect it. If it doesn’t find it automatically, choose [I]The printer I want isn’t listed[/I] and go through the manual setup. You may find a generic PCL or PS driver that works. [*][B]Try a Generic Driver[/B] Toshiba copiers often work with generic PCL6 drivers available in Windows. These don’t offer full functionality but may allow basic printing. [*][B]Check Connection Type[/B] Make sure your copier is properly connected via USB or network, and powered on before trying any installations. If it’s over the network, knowing the IP address helps in manual setup. [/LIST] Let me know if you're using 32-bit or 64-bit Windows that can affect which method works best. [/QUOTE]