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Ink Cartridges, Toner and Refills
Epson anti-competitive behavior
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[QUOTE="General 711, post: 213120, member: 12256"] I spent a princely sum on a WF-4740. Once the short life original ink cartridges went dry, I started to research replacement cartridges. It was early in the life of the 4740 and genuine Epson cartridges were both expensive and hard to find. A new set of high-cap cartridges is still about $125. I have been able to locate good quality aftermarket cartridges for about $40. And I have been absolutely pleased with the quality of the cartridges. This worked just fine until yesterday, when Epson urged a firmware update. Once the update was installed, the printer will no longer operate; it cannot "recognize" the cartridges. A chat with Epson support left me seething! Their only answer is basically "buy our ink cartridges." This is classic anticompetitive behavior. Remember when AT&T would only let you use one of their telephones? I intend to call this to the antitrust division of the U S Department of Justice. I further intend to look into a class action lawsuit. If you are considering an Epson printer, I implore you to look elsewhere. [/QUOTE]
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Epson anti-competitive behavior
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