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Message: [QUOTE="davidparker, post: 229140, member: 22563"] The problem you are mentioning can happen due to the incorrect settings of your Epson scanners. So, first check the settings on the device to which it is connected to. Also, make sure to clean the scanner bed, place the art work properly on the scanner, and connect the scanners to compatible device. Plus, you can try other solutions depending on the device you are using. Besides that, getting the additional help from the customer care is also great option to fix the problem thoroughly. [/QUOTE]