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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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[QUOTE="LBarnes, post: 213848, member: 12622"] Epson WF-3640. I have it set up on Wi-Fi. My computer "sees" my printer. I can print and scan fine using the computer via wi-fi. (2017 Dell laptop, Windows 10 uptodate.) [B]PROBLEM:[/B] My printer no longer can "see" my computer. I cannot use the scan button on my printer and send the image to my computer. For a long time, it worked fine, then I had some tech support done on my computer and the printer has not seen my computer since. (I can use the scan button and send the image to a thumb drive.) The wi-fi connection is "excellent". The printer, the router, the computer are all within 12 inches. I found an Epson Firmware Update for my printer. Partially through the process I got this message:[B] Status Downgraded (It cannot be updated)[/B] I have tried the ethernet cable route. No change. I have reset my printer to factory and started over a couple of times. It didn't help anymore the second time than it did the first. Also, when I use the printer scan button, the ADF does not work. It used to. Thank you for your assistance. I have been struggling with this for months. LB[ATTACH=full]1215[/ATTACH] [/QUOTE]
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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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