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Message: [QUOTE="ruffin, post: 212811, member: 9684"] Bob: Uninstall any previous attempts to install printer driver. Retrieve Printer Driver from this link: [URL]http://www.epson-driver.com/2017/12/epson-workforce-wf7715dwf-driver.html[/URL] Step by step instructions also available this same link To uninstall previous installation attempts follow this: Control Panel -> Devices & Printers -> [U][COLOR=#ff0000]Right Click[/COLOR][/U] WF7715 Icon -> Select Remove Device Now click new driver to install. Follow instructions carefully. [/QUOTE]