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Message: [QUOTE="callbuzzmedia, post: 218116, member: 16107"] Hi Try and follow these steps. [LIST] [*]Make sure the product is placed on a flat, stable surface that extends beyond the base in all directions. The product won't operate properly if it's tilted or at an angle. [*]If the ink cartridges are old or low on ink, you may need to replace them. [*]Make sure the yellow tape was removed from the ink cartridge(s) installed in your product. [*]Make sure you're using paper that meets the product's specifications. [B]Note:[/B] Transparencies and vellum paper are not supported. [*]Print a nozzle check pattern to see if any of the nozzles are clogged. Clean the print head, if necessary. [*]Make sure the paper size, orientation, and layout settings in your printer software are correct. [*]Make sure your document does not contain blank pages. If your printer software has a Preview option, you can check for blank pages before you print and remove them, if necessary. [*]If you're printing from Windows or a Mac, you can select Skip Blank Page in your printer software. To select the setting, follow the steps below for your operating system. [/LIST] I hope they assist [/QUOTE]