Reply to thread

Message: [QUOTE="Jazzy, post: 227672, member: 24189"] Hello, I'm a new starter on this site and I'm not that clued up with computer usage , please treat me gently ! The problem concerns not being able to use the [B]scanne[/B]r part on my[B] Epson XP-8600 printer uni[/B]t ,I can use the printer and copier without any problems. The scanner I used quite a time ago and worked correctly , I have updated , the Windows 11 and the printer all to the latest versions, I have run tests which inform me the computer is correctly connected and is running O.K. When I try to scan , the LCD screen asks me to install 'Epson event manager software' which I have done. I am running out of ideas, any help will be greatly appreciated. Regards from Neale. [/QUOTE]