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Message: [QUOTE="JoeMag, post: 220200, member: 18572"] I am referring in this post to the downloadable "RICOH Firmware Update Tool" currently (as of 2022-02) available for download at [URL]http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/r_firm/r_firm.htm[/URL] I will have to execute the tool remotely (i.e. I'll be off-site) and that makes me nervous. Can anyone share their experience with the tool in terms of its reliability? Also, do you know if the tool provides a clean rollback feature in case the upgrade fails or breaks functionality? Any help would be appreciated! [/QUOTE]