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Message: [QUOTE="Bad Raven, post: 229261, member: 24343"] In the interest of full disclosure, I today received an EMail from a Manager at Cartridge Save. They apologised for the delay created by UPS. They apologised for the item being bounced around the country and then arriving with the packaging damaged. (Seems it went Stockport to Southampton to Castle Donnington (East Midlands) to finally me in Kent!) They apologised for sending the wrong item. (an item different from the item picture I ordered against after a correctly worded search of their website). They apologised for not refunding me in full at first contact, and have refunded the shortfall (checked as already arrived on account). Seems that finally my comms reached someone who understands UK distance selling regulations!? And they have provided a 10% discount code valid for a year. [/QUOTE]