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Message: [QUOTE="jackjrjhon, post: 223012, member: 20706"] If your [URL='https://sites.google.com/view/brother-printer-not-working/home']Brother printer not working[/URL], there are several troubleshooting steps you can take to try and resolve the issue. Here are some common solutions: [LIST=1] [*]Check the power and connections: [LIST] [*]Make sure the printer is properly connected to a power source and turned on. [*]Ensure that the USB or network cables are securely connected to both the printer and the computer or network router. [/LIST] [*]Restart the printer and computer: [LIST] [*]Turn off the printer and unplug it from the power source. [*]Shut down your computer and restart it. [*]After the computer has rebooted, plug the printer back into the power source and turn it on. [/LIST] [*]Update or reinstall printer drivers: [LIST] [*]Outdated or corrupted printer drivers can cause issues. Visit the Brother website and download the latest drivers for your specific printer model. Install the drivers on your computer and follow the instructions provided. [/LIST] [*]Check for error messages or indicators: [LIST] [*]Look for any error messages or indicators on the printer's display panel. Refer to the user manual or Brother's support website to troubleshoot the specific error code or message. [/LIST] [*]Clear print queue and restart print spooler: [LIST] [*]Sometimes, a stuck print job or issues with the print spooler can cause problems. Open the print queue on your computer and cancel any pending print jobs. Then, restart the print spooler service: [LIST] [*]For Windows: Go to "Services" in the Control Panel or Task Manager, find the "Print Spooler" service, and restart it. [*]For macOS: Open "System Preferences," go to "Printers & Scanners," select your Brother printer, and click on the "Open Print Queue" button. Cancel any pending jobs, and then click on the "Resume" button. [/LIST] [/LIST] [*]Check ink or toner cartridges: [LIST] [*]Ensure that the ink or toner cartridges are properly installed and have enough ink or toner to complete the print job. Replace or refill cartridges if necessary. [/LIST] [*]Perform a firmware update: [LIST] [*]Check the Brother website for any available firmware updates for your printer model. Follow the instructions provided to update the printer's firmware. [/LIST] [*]Reset the printer: [LIST] [*]As a last resort, you can try resetting the printer to its factory default settings. Refer to the user manual or Brother's support website for instructions on how to perform a reset. [/LIST] [/LIST] If none of these steps resolve the issue, it may be necessary to contact [URL='https://sites.google.com/view/brother-printer-not-working/home'][B]Brother Printer customer support[/B][/URL] for further assistance. They can provide specific troubleshooting steps based on your printer model and help you with any hardware-related problems. [/QUOTE]

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