I'm a new tech coordinator at an elementary school and I've a problem with one of the many printers on our network.
It's set right now for DHCP. But I also set it in Bootp as well as manually setting an IP and none of it seems to work. In the display it says that the IP is 172.22.41.55 which is fine except when I print out a page with all the information it has 0.0.0.0 for the Ip Address, Subnet Mask, and default gateway. As well as saying "Initializing" for it's status under the IPv4 list.
I had the teachers trying to connect with a USB but appearently no computer can print to it even with the USB cord and having just installed the drivers from the disc.
I've tried looking on around the internet for some advice and emailed HP and they haven't gotten back to me. So any information would be a great help. Thanks a lot everyone.
Evan
It's set right now for DHCP. But I also set it in Bootp as well as manually setting an IP and none of it seems to work. In the display it says that the IP is 172.22.41.55 which is fine except when I print out a page with all the information it has 0.0.0.0 for the Ip Address, Subnet Mask, and default gateway. As well as saying "Initializing" for it's status under the IPv4 list.
I had the teachers trying to connect with a USB but appearently no computer can print to it even with the USB cord and having just installed the drivers from the disc.
I've tried looking on around the internet for some advice and emailed HP and they haven't gotten back to me. So any information would be a great help. Thanks a lot everyone.
Evan