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Message: [QUOTE="SuppliesOutlet, post: 202908, member: 5248"] Hello, I would try what is called a cold boot. That can help initialize the process. The steps are listed below. Additionally, what kind of print media are you using? Remove cartridge(s) Shut down printer and unplug from wall. Let sit without power for at least 10 minutes. Restart the printer with no cartridges installed. When “No Cartridge” error displays, install Ink cartridge(s). Let me know if this worked to assist you. Thank you, Adrian Watson [/QUOTE]