Reply to thread

Message: [QUOTE="tawnyk, post: 199169, member: 3255"] I volunteer with a tiny (3 person staff) nonprofit group that is having issues with their IBM Infoprint 1764 printer. I know a good deal about HP printers, but nothing about IBMs. I've followed the guide in the manual for attempting to clear the 200.04 paper jam we keep receiving, but nothing is working. The paper comes up from the tray and then gets stuck before it can reach the image transfer roller. Given what it is experiencing, I'm guessing it is a Pick arm/assembly issue, a Redrive assembly issue, or secondary transfer roller issue. We really don't have the budget to hire out a company to fix this, so I'm trying my best. Please help! [/QUOTE]