I purchased a new Canon PIXMA G4780 printer recently, but I am facing an issue from day one. It's been three days.
While printing photos on glossy photo paper, the prints show continuous vertical wheel/indentation marks from top to bottom. These marks are visible on both the front and back of the paper and are especially noticeable in light areas and when viewed under light. These are also visible while printing high quality pictures on plain paper.
I have already:
• Performed nozzle cleaning and maintenance
• Tried different print quality settings
• Enabled paper abrasion prevention
• Used kodak 180 gsm, and klik 180 gsm. (Higher gsm is not avaible near me. I may order it online but it will take time to get deluvered to me.)
Despite this, the indentation marks continue to appear on every photo print. What should I do? Is it natural for print to show such marks. I raised a complain to canon, and the engineer said that these marks appear on every photo print by any printer. Is it true?
While printing photos on glossy photo paper, the prints show continuous vertical wheel/indentation marks from top to bottom. These marks are visible on both the front and back of the paper and are especially noticeable in light areas and when viewed under light. These are also visible while printing high quality pictures on plain paper.
I have already:
• Performed nozzle cleaning and maintenance
• Tried different print quality settings
• Enabled paper abrasion prevention
• Used kodak 180 gsm, and klik 180 gsm. (Higher gsm is not avaible near me. I may order it online but it will take time to get deluvered to me.)
Despite this, the indentation marks continue to appear on every photo print. What should I do? Is it natural for print to show such marks. I raised a complain to canon, and the engineer said that these marks appear on every photo print by any printer. Is it true?