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Message: [QUOTE="davidparker, post: 229306, member: 22563"] Hello! These are the steps you can try to see if they help in scan mode memory on your Konica Minolta printer. [LIST] [*]For the first step, access the Administrator Setting Menu screen. [*]After that, press System Setting. [*]Then, go to the Restrict User Access option. [*]Next, you need to select the Lock/Delete Mode Memory option. [*]Select the Scan Mode Memory option and confirm your action. [/LIST] In addition, you can also try deleted the register destination by accessing the printer address book. If nothing helps, then the best solution is to access the professional help to get the profound knowledge to terminate your issue. [/QUOTE]