Hey there,
So recently my fiance's parents gave us their Lexmark Pro 915 however after hooking it up today, whenever I try to print something only magenta was showing up, but when I do the clean printer head option Blue and Magenta come through pretty solid but the yellow and black, even when I've gotten a brand new black cartridge won't output any color. My fiance really needs to get this to work for school and I've tried everything I can think of besides ordering a new print head. I tried calling Lexmark's tech support but a 10-15 minute wait on their IVR turned into an hour of no one answering. I chatted in with their presales support and they told me someone would call (never happened)
Anyone know wtf is going on with this printer and the solution to fix it? Thanks.
So recently my fiance's parents gave us their Lexmark Pro 915 however after hooking it up today, whenever I try to print something only magenta was showing up, but when I do the clean printer head option Blue and Magenta come through pretty solid but the yellow and black, even when I've gotten a brand new black cartridge won't output any color. My fiance really needs to get this to work for school and I've tried everything I can think of besides ordering a new print head. I tried calling Lexmark's tech support but a 10-15 minute wait on their IVR turned into an hour of no one answering. I chatted in with their presales support and they told me someone would call (never happened)
Anyone know wtf is going on with this printer and the solution to fix it? Thanks.