Lexmark T650 Paper jam but no jam

Discussion in 'Printer Repair' started by BMOONEY, Jul 17, 2019.

  1. BMOONEY

    BMOONEY

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    I just replaced the fuser assembly, transfer roller, charge roller, and pick up rollers in our T650 at work. It has two trays. Now it sounds normal when trying to print but will give a 242.10 paper jam error and it doesn't sound like the the arms are moving to pick up the paper. Both trays give the phantom jam error. The manual feed works though. What I am missing?
    I have rechecked all the connections and when the tray is out I can see parts moving in the second tray.
    Any help is much appreciated!
     
    BMOONEY, Jul 17, 2019
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  2. BMOONEY

    BMOONEY

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    So just FYI, if you install new pickup rollers don't assume they will work. The new rollers were not picking up the paper. I reinstalled the old ones and it works fine.
     
    BMOONEY, Jul 18, 2019
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