lockup of pc during fax install with fully WIN XP with all critical patchs

Discussion in 'Windows XP Printing' started by Michael Karasick, Sep 14, 2003.

  1. I recently 9/14/03 tried to add fax capabilities to WIN
    XP using the printers and fax support buttons to install
    the MSFT fax package included on the WIN XP setup disk -
    the fax capabilities setup completly locks up the PC -
    requiring a hard boot (power sequence) to unlock it.
    Multiple attempts at finishing off the installation
    consistantly led to complete lockup. I had previously
    added MSFT fax support from the WINXP on an old
    installation many months ago without problems (I needed
    to completly reinstall WINXP from scratch due to a SCSI
    driver problem (those WIN 2000 drivers DON'T always work
    for WINXP and when they don't they can really whack your
    system). Has anyone at MSFT recently tried adding MSFT
    fax support to the most patched version of XP? Has anyone
    out there tried adding fax support recently? I have
    noticed that MSFT doesn't do a particularly good job with
    regression testing of their patches. Seems like they
    could really use those 5000 new people that Gates said
    they will hire!
     
    Michael Karasick, Sep 14, 2003
    #1
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  2. Usually indicates incompatible modem drivers. Is your analog fax modem on
    the Windows XP HCL list?
     
    Russ Valentine [MVP-Outlook], Sep 14, 2003
    #2
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