MFC-J615W on Windows 10 Pro X64 -USB not recognized

[Ztruker]

I have a MFC-J615W running under Windows 10 Pro X64. It's been working fine for months. Now when it's connected via USB I get an error message that it's not recognized. I've tried different USB ports on my computer and will try a new USB cable tomorrow.

Is this just the printer going bad? It works if I connect it wirelessly but I prefer USB as the scan functions work there but don't work wireless.

I've uninstalled and reinstalled it several times and always get the above error when I connect the USB cable.

Any suggestions?

 

[Robbie_DL]

I have a Brother printer, although it's a different model to yours...
I run this with a cable, because the transfer of data is too slow (Wirelessly) when doing complex printing...
There is a box in the printer settings, that needs to be ticked, to tell the printer to look for cable data transfer...
Have you found and ticked that box????

Robbie_DL...

 

[Ztruker]

Hi Robbie. I don't get far enough to do that. The printer is no recognized at all (see the image I posted).

 

[Robbie_DL]

Got Yah....

Sorry... Can't really think what might be causing your problem... Never experienced anything of that nature...

 

[Ztruker]

I'm going to try a new USB cable but it's beginning to look like hte USB port on the printer has gone bad. At least it's working wirelessly.

 

[Robbie_DL]

Thinking about it, that setting that can be applied (suggesting the printer should use a USB connection) is not in the print set-up form... It's something you need to set, before asking it to print... Mine was in the 'installation' or set up disc...

Robbie_DL...